>The problem is that nobody can align the incentives of the tradespeople and the office folks when it comes to integrating into an information system together.
Exactly this. What you describe is basically the same as every ERP and CRM problem. In the end most of them all somewhat converged to SAP or SAP equivalent.
It takes a very specific and special sets of skills to align and understand both, if not all parties interest.
Exactly this. What you describe is basically the same as every ERP and CRM problem. In the end most of them all somewhat converged to SAP or SAP equivalent.
It takes a very specific and special sets of skills to align and understand both, if not all parties interest.