All I wanted is to file a feedback. And after paying >$1000, not getting anything back, my project (the one that I started and paid for) was closed by a developer, and I can't even leave a feedback! So, what kind of protections do your customers get?
We ban freelancers who do not provide the service. You can also leave feedback in the form of an "incomplete" report which is a very damaging form of feedback. Normal feedback cannot be left unless the project is paid in full.
All I wanted is to file a feedback. And after paying >$1000, not getting anything back, my project (the one that I started and paid for) was closed by a developer, and I can't even leave a feedback! So, what kind of protections do your customers get?